Universal Omniture SDK for windows

prince_sanghi

15-10-2015

Hi,

      We are the trusted client of your company and we have been using your product for so many years in our project. Now we are using the omniture SDK(Windows Phone,window store) in our project. This SDK is working fine for store application but for phone it is throwing a run time Exception(FileNotFoundException).We have successfully installed the ADBMobile.winmd(For Phone)  in our project  but when we are calling the  ADBMobile.Config.CollectingLifeCycle() method inside the lifecycle method of phone,its throwing a FileNotFoundException at this method.

We have discussed this issue on your Adobe Marketing blog also but after all that we are still unable to solve our issue.I have also attached the snapshot of the exception.

Please solve this issue ASAP.

Accepted Solutions (1)

Accepted Solutions (1)

steve_benedick

Employee

15-10-2015

Hello,

This exception is most commonly caused by our library when the Windows C++ Runtime Library can't be found.  Please ensure your Windows Phone project includes a reference to "Microsoft Visual C++ 2013 Runtime Package for Windows Phone".  If it already has this reference and you are still having an issue, please reach out to client care as suggest by Shekhar above.  Hope this helps.

 

Steve Benedick

Mobile Software Engineer

Adobe Marketing Cloud

Answers (2)

Answers (2)

ravindra_verma

15-10-2015

Hi Prince

I need your help I got stuck and its being very critical for me , I am creating windows phone store project in C#, I was trying to add ADBMobile.DLL in my project but its showing error message attached, What is winmd file do i need to install the same, in project

Please help me!!!

shekhardhiman

Employee

15-10-2015

Hi there,

Thanks for reaching out to Adobe Community.

Apologies for the delay.

You may want to log a ticket with clientcare so that they can work on this fix this issue.

Thanks!