Expand my Community achievements bar.

SOLVED

Adobe Experience Platform Web SDK works but Amalytics doesn't work

Avatar

Level 1

Hello, I'm a newbie online marketer.

 

For some of my company's foreign website, 

the debugger's 'Analytics' Tab doesn't work. (Not Found)

Instead, 'Experience Platform Web SDK' tab works. 

 

Does anybody know why this happen?

I need Analytics tab to check the pagename.

Experience Platform Web SDK tab doesnt have pageName in the index. 

 

< Domestic website - 'Analytics' tab works >

Sooyeon_JinJi_1-1753838484319.png

 

 

< Domestic website - 'Adobe Experience Platform Web SDK' tab works>

- problem is that I cant find the pageName from this tab

Sooyeon_JinJi_0-1753838449684.png

 

Thank you for the reply!

1 Accepted Solution

Avatar

Correct answer by
Community Advisor

Hi @Sooyeon_JinJi 

the Adobe Analytics tab is not filled because it is not deployed as library on the page. Adobe tools configured through the datastream are included in the requests you see in your screenshots, through the web.webpagedetails.pageviews and web.webpageinteraction.linkclicks

 

The pageName will be in the web.webpagedetails.name attribute.

 

But your Omnibug surely helps understanding those requests. The Asobe Debugger does not really make it easy to understand the request payload.

Cheers from Switzerland!


View solution in original post

4 Replies

Avatar

Correct answer by
Community Advisor

Hi @Sooyeon_JinJi 

the Adobe Analytics tab is not filled because it is not deployed as library on the page. Adobe tools configured through the datastream are included in the requests you see in your screenshots, through the web.webpagedetails.pageviews and web.webpageinteraction.linkclicks

 

The pageName will be in the web.webpagedetails.name attribute.

 

But your Omnibug surely helps understanding those requests. The Asobe Debugger does not really make it easy to understand the request payload.

Cheers from Switzerland!


Avatar

Level 1

Thank you for the reply! I will use Omnibug in this case. Cheers!

Avatar

Community Advisor

Hi @Sooyeon_JinJi 

did it work for you and can this one be closed?

Cheers from Switzerland!


Avatar

Level 1

Yess your reply was helpful. This can be closed. 

Thank you again!