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Stop Auto-Signing Out of Experience Cloud/Platform

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Level 2

27-05-2022

Description - After signing in to Adobe Experience Cloud/Platform, I should be forced to sign out as infrequently as possible; ideally never.

Why is this feature important to you - Every time I am forced to sign out of Adobe Experience Cloud/Platform, I lose work, lose track of work, lose focus and consistency, and lose time. Very often I have multiple dozens of tabs open, across all the tools in the platform, and being signed out of all of them multiple times a day completely undoes my work in many of them, and stifles all working momentum. In my nearly decade of working within the Adobe Experience suite, I have never - not once - thought "oh I forgot to sign out, good thing Adobe will automatically do it for me in X minutes!" but I have - countless times, been forced to sign out and lost work in progress, lost track of work, and had to redo work because of it. There's no reason to ever sign me out, and every reason for me to stay signed in.

How would you like the feature to work - Just stop signing me out. If you want to get fancy with it, giving us an admin setting somewhere that we can choose the login duration at the by-user level would be ideal, but I'd settle for getting logged out less than 5x a day. Let's say, at most, once a week.

Current Behaviour - I am signed out of all my Adobe browser windows/tabs multiple times a day, sometimes within seconds of signing back in. Sometimes asked to sign in and then sent right back to the sign-in screen.

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