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Experience League- AI Reply Bot

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Level 7

18-07-2022

Request for Feature Enhancement (RFE) Summary: AI Reply bot to FAQ or similar questions on Community
Use-case: There are many similar and repeated questions with the same answer.
Current/Experienced Behavior: Fully Manual process
Improved/Expected Behavior:

Partially automated AI cabablity to analyse the queries and suggest similar queries/ possible answer to the queries, before posting the query, using existing library of questions and smart keyword algorithm.

Also can allow suggestion look-up at similar queries existing from the community library. This may also help group similar queries.

Environment Details (AEM version/service pack, any other specifics if applicable): NA
Customer-name/Organization name: NA
Screenshot (if applicable):  
Code package (if applicable):  
1 Comment

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Administrator

19-07-2022

@ManuMathew1994 Thank you for sharing this. I have asked Platform PM to look into this.

Having said so, this place is for AEM Product Feedback | For Platform Feedback, we have Experience cloud Ideas.  I am moving this to there. 

Status changed to: New