Updating a custom resource

[NavinK7]

Dear ACS Experts,

We are working on a business case. It is kind of distributed marketing where a central head body designs and defines a campaign and sends out communication to local agencies for enrollment. If local agencies opts-out of the campaign, the email communication won't be sent out to the customer of those agencies.

We have created a custom resource to capture the consent of agencies whether they want to be enrolled or opt-out(if agencies does not opt-out in an stipulated time-frame, they'll be automatically enrolled in).

Can someone please guide me the most viable and efficient way to capture the agencies consent in the custom resource? I tried with acquisition landing page, but custom resource attributes are not present in the fields to update.

[SatheeskannaK]

@NavinK7 You have a few options to get the consent data updated in ACS.

• Use ACS REST API to post an update on the consent. https://experienceleague.adobe.com/en/docs/campaign-standard/using/working-with-apis/interacting-wit...
• Triggering a signal to the external signal activity using REST API may help to achieve this. https://experienceleague.adobe.com/en/docs/campaign-standard/using/working-with-apis/managing-workfl...
• Build a data import workflow to update the custom resource on a regular schedule using the flat file approach. https://experienceleague.adobe.com/en/docs/campaign-standard/using/managing-processes-and-data/impor...
• Use the external API activity to pull the consent data for the agencies and update that in the custom resource. This requires a solutioning to see if that works. As it has a dependency on REST API requirements, hosting the data outside of ACS, etc. https://experienceleague.adobe.com/en/docs/campaign-standard/using/managing-processes-and-data/data-...

[NavinK7]

Hi @SatheeskannaK

Thank you for the reply.

I missed an important part in the question itself.

What should be the approach if consent form is built as a landing page?

Can be explore the Services subscription option and collect the consent through email?

Thanks,

Navin