Unable to access SFTP path through VPN

[#1]

Hi,

We are trying to transfer(upload) file in SFTP through transfer activity, but we are unable to connect the path.

Its showing an error like

We accessed SFTP server through vpn connection.

Could you please help someone on this

Thanks

Dhanvanthi

[#2 · Accepted solution]

can you paste how your configuration is? 

also can you confirm if the ip of your campaign instance has been whitelisted?