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Unable to access SFTP path through VPN

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Level 2
Hi,
 
We are trying to transfer(upload) file in SFTP through transfer activity, but we are unable to connect the path.
 
Its showing an error like
 
dhanvanthip_0-1578462656504.png
 
We accessed SFTP server through vpn connection.
 
Could you please help someone on this
 
Thanks
Dhanvanthi
 
1 Accepted Solution

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Correct answer by
Level 4

can you paste how your configuration is? 

also can you confirm if the ip of your campaign instance has been whitelisted?

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1 Reply

Avatar

Correct answer by
Level 4

can you paste how your configuration is? 

also can you confirm if the ip of your campaign instance has been whitelisted?