Hello ACS professionals,
I need to send a transactional email that includes product details. The landing page is hosted outside of Adobe Campaign Standard (ACS), and the information is passed through an external API. When a user fills out a form containing product details such as the product name, code, etc., I need to send a confirmation email that includes the product information. However, I am unable to map the product details into the transactional email because they are not recognized as dynamic fields, even though I have added these fields to the Data Structure section in the Event Configuration.
How can I do this?
Email details are like this:
Product type:
Product name:
Model/Product code:
Date of purchase:
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@Mert_AliEr Fields added to the data structure should be available in the email template via personalization.
If the transactional event involves product purchase details such as item, quantity, price, etc., consider setting up collections.
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Thank you for your response Sathees,
I've used collections and I'm able to see the fields in the transactional email but the values(Product type, Product name, Model/Product code, Date of purchase) are not populated into the email somehow when I test the email. I tried mapping them but it's not working.
Or I'm not sure how to map them correctly as they are not defined inside ACS.
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