Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
BedrockMission!

Learn More

View all

Sign in to view all badges

Tiny URL and personalisation in a SMS

Avatar

Avatar
Validate 1
Level 1
ogroux
Level 1

Like

1 like

Total Posts

2 posts

Correct Reply

0 solutions
Top badges earned
Validate 1
Boost 1
View profile

Avatar
Validate 1
Level 1
ogroux
Level 1

Like

1 like

Total Posts

2 posts

Correct Reply

0 solutions
Top badges earned
Validate 1
Boost 1
View profile
ogroux
Level 1

31-05-2018

Hi there,

I would like to send a SMS from Adobe Campaign that contains a tiny URL to redirect the customer on a webApp hosted by Adobe Campaign.

Is there a way to pass the customerID in this URL in order to personalize the webApp with customer's information?

Thanks in advance

Replies

Avatar

Avatar
Validate 1
Employee
Vapsy
Employee

Likes

369 likes

Total Posts

726 posts

Correct Reply

342 solutions
Top badges earned
Validate 1
Boost 50
Boost 5
Boost 3
Boost 250
View profile

Avatar
Validate 1
Employee
Vapsy
Employee

Likes

369 likes

Total Posts

726 posts

Correct Reply

342 solutions
Top badges earned
Validate 1
Boost 50
Boost 5
Boost 3
Boost 250
View profile
Vapsy
Employee

31-05-2018

Hi ogroux,

There is no native integration of Campaign with TinyUrl. I’m not sure how you are generating the TInyUrl but some customers like to generate the URL on fly within the workflow.

So assuming you are sending SMS to 500 recipients, if you wish to pass custoemrID in URL you need 500 tinyUrls, given the fact CustomerID will be unique for each.

I’m assuming you trying to bypass this, have a single tinyURL for the webApp and somehow pass CustomerID in it. If yes, then you can simple append the CustomerID query parameter in the tinyURL using personalisation block. Campaign will allow you to do it.

How to map it with the webApp URL is something that TInyURL API team has to explain. I’m not sure how you are generating tinyURLs but if you are using API, please see if there is a possibility there.

Regards,

Vipul Raghav

Avatar

Avatar
Validate 10
Level 3
davidh2892249
Level 3

Likes

16 likes

Total Posts

131 posts

Correct Reply

2 solutions
Top badges earned
Validate 10
Validate 1
Ignite 5
Ignite 3
Ignite 1
View profile

Avatar
Validate 10
Level 3
davidh2892249
Level 3

Likes

16 likes

Total Posts

131 posts

Correct Reply

2 solutions
Top badges earned
Validate 10
Validate 1
Ignite 5
Ignite 3
Ignite 1
View profile
davidh2892249
Level 3

31-05-2018

Hi Vipul,

I'm also interested in this.

Do you have any clear working examples about how a workflow would be set-up that, queries data to target, defines SMS message content (including long URL), makes an API call to shorten each individual URL (appreciate provider would differ, but just looking for generic example), send SMS.

Thanks

David

Avatar

Avatar
Springboard
Level 9
Gaurang
Level 9

Likes

143 likes

Total Posts

435 posts

Correct Reply

45 solutions
Top badges earned
Springboard
Validate 100
Validate 50
Validate 25
Validate 10
View profile

Avatar
Springboard
Level 9
Gaurang
Level 9

Likes

143 likes

Total Posts

435 posts

Correct Reply

45 solutions
Top badges earned
Springboard
Validate 100
Validate 50
Validate 25
Validate 10
View profile
Gaurang
Level 9

04-07-2018

Hi,

Were you able to find something relevant for your query here?

Gaurang

Avatar

Avatar
Validate 10
Level 3
davidh2892249
Level 3

Likes

16 likes

Total Posts

131 posts

Correct Reply

2 solutions
Top badges earned
Validate 10
Validate 1
Ignite 5
Ignite 3
Ignite 1
View profile

Avatar
Validate 10
Level 3
davidh2892249
Level 3

Likes

16 likes

Total Posts

131 posts

Correct Reply

2 solutions
Top badges earned
Validate 10
Validate 1
Ignite 5
Ignite 3
Ignite 1
View profile
davidh2892249
Level 3

18-07-2018

Hi Gaurang Mathur

No, no progress here - if you or any colleague can provide any further insight - that would be great.

Thanks

David

Avatar

Avatar
Validate 250
Level 10
pablo_rosero1
Level 10

Likes

81 likes

Total Posts

348 posts

Correct Reply

77 solutions
Top badges earned
Validate 250
Validate 100
Validate 50
Validate 25
Validate 10
View profile

Avatar
Validate 250
Level 10
pablo_rosero1
Level 10

Likes

81 likes

Total Posts

348 posts

Correct Reply

77 solutions
Top badges earned
Validate 250
Validate 100
Validate 50
Validate 25
Validate 10
View profile
pablo_rosero1
Level 10

27-11-2018