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Regarding recent update to 8887

naveens49375819
Level 2
Level 2

Hi,

after upgrade to 8887 preloading is not working for recipients in webapp so could anyone have any idea on this?

Thanks

Naveen S

6 Replies
Vapsy
Employee
Employee

Hi Naveen,

I just tested it on 8887 and preloading works for me.

Can you please provide more information regarding why you believe pre-loading is not working?

Any errors, screenshots to share more details.

florentlb
Level 10
Level 10

Hi Naveen,

Any update on your issue?

Florent

naveens49375819
Level 2
Level 2

@Vipul, sorry for delay in response please look into the following error. Let me know if you need anything.

1458502_pastedImage_1.png

anurags23332948
Level 2
Level 2

Hi Guys,

florentlb

naveens62326223

Vipul Raghav

Any update on above error. I am facing a similar issue as well! Please advice.

Thanks

Anurag

Vapsy
Employee
Employee

Hi anurags60754804,

The error SQL message is trying to state that the operator with ID 3430 does not have read access to the folder where recipient with ID <you have hidden in BLUE>. Please check the rights of operator 3430 which I believe is operator "webapp" or could be something else in your case and assign the rights accordingly.

Regards,
Vipul