Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
Bedrock Mission!

Learn more

View all

Sign in to view all badges

SOLVED

Reason why transactional messages do not appear in profile history

Avatar

Level 1

We have a client that is asking why transactional messages do not appear in the profile history. Can someone explain this to me? I've looked through the online help files but am not finding this particular explanation.

1 Accepted Solution

Avatar

Correct answer by
Employee Advisor

Which type of transactional message are you sending?

If a profile-related one, it should be shown.

If event-related, it won't be shown as it has no direct link to any profile

View solution in original post

2 Replies

Avatar

Correct answer by
Employee Advisor

Which type of transactional message are you sending?

If a profile-related one, it should be shown.

If event-related, it won't be shown as it has no direct link to any profile

Avatar

Level 3

Hi @nannetter771416 - Could you please elaborate more on the transactional message.If you are looking for something specific related to profile the it must be shown.  It would be easier for us to explain you if you can elaborate what you are looking for