Greetings All -
I'm hoping someone has encountered this before we have and has a solution. We created a iOS push notification out of Adobe Message Center and selected the radio button for "Alert". In testing it, we never get the alert sound. We tested it in Pushwhoosh and we get the alert sound just fine. So we suspect it is on Adobe's side.
We opened a support ticket for it (as low priority) I know push notifications are relatively new to Adobe campaign but just wondering if anyone else has encountered the same problem.
Thanks!
Beth Anne