QUE-370023 You do not have the necessary write rights on the 'Workflow' entity.

[LiviaD1]

Hi all,

I need your help to understand why a user sees this error message:

RST-360011 An error has occurred - please contact your administrator.

QUE-370023 You do not have the necessary write rights on the 'Workflow' entity.

This user and another one are assigned to a secirity group that has visibility only to a specific organizational unit.

The following Roles are assigned to this security group: Adminsitration, Prepare Deliveries and Workflows.

The first user can modify a workflow and save it, while the second user, apparently set in the same way of the first, can't modify the workflow and sees the message above. Please note that we are trying to modify a workflow that is correctly set to the organizational unit of the security group.

Are there any permissions at single user's level?

Thanks,

Livia

[ramon_bisswanger]

No, there are no additional permissions on user level.

Is maybe 1 user assigned to multiple security groups and thus could get permissions inherited from there or are both users in exactly same groups?

[LiviaD1]

Hi,

no, each user is assigned only to one security group.

User 1 is assigned to security group US and user 2 to security group UK, but these two security group are set in the same way.

[pablo_rosero1]

Hi ramon.bisswanger​,

Any helpful ideas for Livia?

Thank you so much for your interaction.

Best,

Pablo​

[LiviaD1 · Accepted solution]

Hi Pablo,

thank you. This issue was resolved contacting Adobe support.

Best,

Livia

[ssfdesign1234]

So what was the problem? I get this error as well.