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Quarantine Update Management

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Level 2

Hi ,

is it possibile to import a massive list of quaratine address with an udpate?

Can you confirm these address will remain in the list of quarantine address even if they are deleted from profile table?

 

Thanks,

 

1 Accepted Solution

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Correct answer by
Employee Advisor

Yes, you can also import records via a workflow.

Just check for addressStatus table.

 

The Quarantine records are not linked to the profile and will also remain in the DB once the profile is deleted.

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3 Replies

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Employee Advisor

It should be in the quarantine list even if it is deleted from the profile unless it meets specific cleanup workflow conditions.

 

https://experienceleague.adobe.com/docs/campaign-standard/using/testing-and-sending/monitoring-messa...

 

Also, you can export it from UI using the export list option on the address menu(Channels/Quarantines) 

Avatar

Correct answer by
Employee Advisor

Yes, you can also import records via a workflow.

Just check for addressStatus table.

 

The Quarantine records are not linked to the profile and will also remain in the DB once the profile is deleted.