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Landing page for unsubcribe is not currently available although is published


Level 3

Hi Community


We have a landing page to unsubscribe (type denylist), but when our customer clicks it from a email it says "The landing page is not currently available".


The landing page is published and I do a test from the landing page and it works so I don't know the problem. We have seen that the url that the customer gets and the test is different, there are uuid in it:





Can you help us?








2 Replies


Employee Advisor

The "page not available" is the error page defined for the landing page, isn't it?


Are you by any chance using oragnizational units in your instance?


Level 6

Make sure your link in the email is defined as a Landing Page.