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SOLVED

Issue with Chinese characters personalization

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Level 1

Hi There, 

Does anyone try to store the chines characters in ACS tables? We have a requirement to send personalized emails from ACS were the first name and last name can contain chines charters

If anyone tried please lets me know the solution approach

 

This is how the preview file showing in ACS after loading 

josephS1_0-1597717416086.png

The sample file used in ACS 

 

josephS1_1-1597717563551.png

Files saved as 

 

josephS1_2-1597717646961.png

 

1 Accepted Solution

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Correct answer by
Employee Advisor

You may need to manually choose utf-8 encoding in the Load File activity.

I loaded many different characters and ACS can handle them if the correct encoding is chosen

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1 Reply

Avatar

Correct answer by
Employee Advisor

You may need to manually choose utf-8 encoding in the Load File activity.

I loaded many different characters and ACS can handle them if the correct encoding is chosen