In production, our images are hosted at http://res1.marketing.ourdomain.com/res/ourprodenvironment/
Some users are having trouble with their networks not loading the images in the designer or in their email. I have their IT looking into whitelisting but is it common for the image server to be on a http network?
Solved! Go to Solution.
@Dnelson_WG Open a ticket with Adobe support and ask them if they can apply for a SAN certificate for this purpose. They will be able to guide you on what needs to be done. Meanwhile, take a look at this documentation.
@Dnelson_WG, It all depends if you want to secure them and have SSL enabled. Maybe this KB article will help.
Thank you for the info!!
I'll see if my user can replicate the issue (I can't). Meanwhile, I see that my subdomain: marketing.ourdomain.com has a certificate but I don't have a certificate for res1.marketing.ourdomain.com
Does every sub.subdomain need it's own certificate?
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@Dnelson_WG Open a ticket with Adobe support and ask them if they can apply for a SAN certificate for this purpose. They will be able to guide you on what needs to be done. Meanwhile, take a look at this documentation.
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