How to use Campaign to send a triggered email

[wud82646422]

We have a online shopping website and want to interface with Campaign. We want to send a welcome email to the user when creating a new account. But we don't know how to use the Campaign to send a trigger email, so we hope to get some documents about it. Thanks very much.

[florentlb]

Hello,

Which version of Adobe Campaign are you using?

Thanks,

Florent.

[wud82646422]

The version  is "Adobe Campaign V6.1.1".

campaign_version.PNG ‏198 KB

[florentlb · Accepted solution]

Hello,

You have several possibilities available depending on the specific requirements of your use case:

• Landing pages and services: you can set up acquisition landing pages where your customers can register and set up automatic confirmation emails when they submit the form. An example is available here: https://docs.campaign.adobe.com/doc/AC6.1/en/WEB_Web_Forms_Use_cases.html
• Workflows: you can set up workflows that would run on a daily/weekly/etc. basis and send an email to all new members since last execution. A similar example is available here: https://docs.campaign.adobe.com/doc/AC6.1/en/WKF_Use_cases_Sending_a_recurring_birthday_email.html 
• Message Center: you can set up transactional messages and set up unitary deliveries sent based on your customers' actions (online purchase, etc.). Documentation is here (browse the entire guide using the left rail): https://docs.campaign.adobe.com/doc/AC6.1/en/MCE_Introduction_Overview.html

Let me know if you have more specific questions.

Hope this helps,

Florent.