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SOLVED

How to get logs from SOAP methods/calls?

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Level 6

Hi,

When we do a "logInfo" in a Javascript function called by SOAP, how can we read/get the information logged?

For example, in the documentation to implement SOAP calls (Implementing SOAP methods ), we have

function nms_recipient_testLog(message)

{

  logInfo("*** " + message)

}

Where can we see this message?

Our AC7 is hosted by Adobe.

Thank you

Florian

1 Accepted Solution

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Correct answer by
Employee Advisor

Hi floriancourgey,

Past couple of days log can be accessed from the console itself 1553342_pastedImage_1.png

If your instance is hosted with Adobe, you can reach out to support for more logs from past days.

If you are hosting the infra in house, you can find the logs from <install_directory>/var/logs section

Regards,
Vipul

View solution in original post

4 Replies

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Employee Advisor

Hi floriancourgey,

You can find the information in web.log file

Regards,
Vipul

Avatar

Level 6

Hi Vipul,

Thanks for your kind answer. Where is web.log located and how can I access its content?

Thank you

Avatar

Correct answer by
Employee Advisor

Hi floriancourgey,

Past couple of days log can be accessed from the console itself 1553342_pastedImage_1.png

If your instance is hosted with Adobe, you can reach out to support for more logs from past days.

If you are hosting the infra in house, you can find the logs from <install_directory>/var/logs section

Regards,
Vipul

Avatar

Level 6

Great, it's absolutely what we were looking for!

Thanks a lot