Hi I have an issue with one of my workflow, with the following error message

Accepted Solutions (1)

Accepted Solutions (1)

Adhiyan

Employee

22-08-2017

Hey,

Can you please disable the tracking for this delivery from the tracking tab at the top of the delivery dashboard and click on confirm to see if this helps?

1283725_pastedImage_0.png

This is generally happens due to a misconfiguration of the tracking servers.

Regards,

Adhiyan

Answers (5)

Answers (5)

Logdirect

22-08-2017

Thank you for your time and your question, the version is Adobe Campaign Version 6.1.1 (build 8705)and you will find hereafter the XML fomat of the error:

<?xml version='1.0'?>

<SOAP-ENV:Envelope xmlns:xsd='http://www.w3.org/2001/XMLSchema' xmlns:xsi='http://www.w3.org/2001/XMLSchema-instance' xmlns:SOAP-ENV='http://schemas.xmlsoap.org/soap/envelope/'>

<SOAP-ENV:Body><SOAP-ENV:Fault>

<faultcode>SOAP-ENV:Server</faultcode>

<faultstring xsi:type='xsd:string'>Erreur pendant l'exécution de la méthode 'Play' du service 'nms:delivery'.</faultstring></SOAP-ENV:Fault></SOAP-ENV:Body>

</SOAP-ENV:Envelope>image_uploaded_from_ios_720.jpg