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SOLVED

Getting invalid 'Etc/UTC' time zone file

surendray228610
Level 1
Level 1

Hi Team,

I'm getting this error, please suggest how can I resolve this.

1408851_pastedImage_0.png

1 Accepted Solution
shrawans3153003
Correct answer by
Employee
Employee

Hello,

It looks like the same issue. Please refer the below thread

Time zone error on log in

View solution in original post

1 Reply
shrawans3153003
Correct answer by
Employee
Employee

Hello,

It looks like the same issue. Please refer the below thread

Time zone error on log in

View solution in original post

sonikad8559822
Level 2
Level 2

Hi,

This happens when timezone or 'WdbcTimeZone' is not configured correctly. You can fix this error, by updating with correct UTC file in your system.

Steps:

  •     Goto the mentioned path : "C:\Users\<user_name>\AppData\Roaming\Neolane\NL_5\nlclient\cache-<id>\zoneinfo\Etc" then replace with proper "UTC File" and try connecting again.

I was facing same issue and it worked for me.

abhinav99
Level 1
Level 1
There is a UTC file with no valid format. Any idea what to replace in place to that file or what to edit in the same file as it is empty.