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SOLVED

Getting invalid 'Etc/UTC' time zone file

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Level 1

Hi Team,

I'm getting this error, please suggest how can I resolve this.

1408851_pastedImage_0.png

1 Accepted Solution

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Correct answer by
Employee

Hello,

It looks like the same issue. Please refer the below thread

Time zone error on log in

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0 Replies

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Correct answer by
Employee

Hello,

It looks like the same issue. Please refer the below thread

Time zone error on log in

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Level 2

Hi,

This happens when timezone or 'WdbcTimeZone' is not configured correctly. You can fix this error, by updating with correct UTC file in your system.

Steps:

  •     Goto the mentioned path : "C:\Users\<user_name>\AppData\Roaming\Neolane\NL_5\nlclient\cache-<id>\zoneinfo\Etc" then replace with proper "UTC File" and try connecting again.

I was facing same issue and it worked for me.

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Level 1
There is a UTC file with no valid format. Any idea what to replace in place to that file or what to edit in the same file as it is empty.