Feasibility of web push notifications in adobe campaign

[richac96395021]

Hi Team,

Is their any feasibility/channel of sending out web push notifications through adobe campaign. It will be helpful if you can revert on the same at the earliest.

Note:-

Web push notifications are clickable messages sent to a browser on your desktop/mobile device. It looks like any other app notification, but they only reach users who have subscribed to your notifications on their mobile/desktop browser.

with regards,

Richa Chaubey

[richac96395021]

Thanks david for your reply,

I am aware that Adobe Campaign can send notifications on Mobile app but my question is whether it can send notification on desktop browser or mobile browser

[elliottja · Accepted solution]

This has been implemented as a custom channel for some customers. I'd recommend you reach out to your Adobe contacts to discuss your requirements and see if this is an option for you.

[mbkassan]

I have the same question, and do not believe it was answered. I believe the answer is "No, web notifications are not supported by adobe campaign standard. contact your account team if you would like to escalate this issue". Can you please confirm? I would like to request this be a feature enhancement, as if Adobe is truly in the notification business competing with Urban Airship, Braze and others, they must offer this.

[richagarwal]

Is "Web Push Notification" supported by Adobe Campaign Classic ? If Yes, can someone share the help document please ?

[Adhiyan]

Hello Richa,

Web push notification is not officially supported in Adobe campaign classic yet but it might be a feature added in the future but there is no timelines yet.

So this channel is not available in ACC as of now

Regards,
Adhiyan