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SOLVED

Edit a built-in template

El-Coder
Level 2
Level 2

Hi Community,


Is it possible to edit the properties of a native or a built-in delivery template ?

 

Thanks in advance !

1 Accepted Solution
SatheeskannaK
Correct answer by
Community Advisor
Community Advisor

@El-Coder Anyone even admin can't edit anything on the OOTB delivery templates. All you can do is duplicate the OOTB delivery template and edit their properties.

 

Thanks!

View solution in original post

3 Replies
mmbb110
Level 8
Level 8

@El-Coder 

 

I think Yes, a user with deliverability role should be able to edit.

El-Coder
Level 2
Level 2

Hi @mmbb110, thank you for your response,

I already have deliverability role and I can edit all templates except the native(built-in) ones, they appear as locked (read-only mode),

Is there any way to unlock these templates in order to edit their properties?

Thank you again !

SatheeskannaK
Correct answer by
Community Advisor
Community Advisor

@El-Coder Anyone even admin can't edit anything on the OOTB delivery templates. All you can do is duplicate the OOTB delivery template and edit their properties.

 

Thanks!

View solution in original post