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SOLVED

Downloading Open History

hannahw84397540
Level 2
Level 2

Hello,

We are trying to download customers who have opened or clicked an email campaign so that this can be compared to our main database.

This seems simple enough to do for a one off BAU send within the delivery.

However, for an always-on campaign is it right that i would need to go in to every single send to see this?

1 Accepted Solution
ramon_bisswanger
Correct answer by
Employee
Employee

Yes, if you have a recurring campaign with multiple execution deliveries, then indeed you need to extract that 1 by 1.

Other option is to do a technical workflow for extraction which can combine all data together, extract to a file and send to e.g. a SFTP server.

View solution in original post

1 Reply
ramon_bisswanger
Correct answer by
Employee
Employee

Yes, if you have a recurring campaign with multiple execution deliveries, then indeed you need to extract that 1 by 1.

Other option is to do a technical workflow for extraction which can combine all data together, extract to a file and send to e.g. a SFTP server.

View solution in original post