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SOLVED

Downloading Open History

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Level 2

Hello,

We are trying to download customers who have opened or clicked an email campaign so that this can be compared to our main database.

This seems simple enough to do for a one off BAU send within the delivery.

However, for an always-on campaign is it right that i would need to go in to every single send to see this?

1 Accepted Solution

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Correct answer by
Employee Advisor

Yes, if you have a recurring campaign with multiple execution deliveries, then indeed you need to extract that 1 by 1.

Other option is to do a technical workflow for extraction which can combine all data together, extract to a file and send to e.g. a SFTP server.

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1 Reply

Avatar

Correct answer by
Employee Advisor

Yes, if you have a recurring campaign with multiple execution deliveries, then indeed you need to extract that 1 by 1.

Other option is to do a technical workflow for extraction which can combine all data together, extract to a file and send to e.g. a SFTP server.