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SOLVED

Delivery logs

mmbb110
Level 8
Level 8

Hi,

Where can I query the delivery logs for a real time transactional message in Adobe campaign standard.

 

I want to check the count of delivery logs generated for my transactional message.

1 Accepted Solution
denisb91363072
Correct answer by
Employee
Employee

Hi,

Transactional Messages delivery and tracking logs are stored in their own event broad and tracking logs. While using a Query activity, go to the Property tab on the activity and in the "Resource" field, search for broadLog, you should see a series of broadlog entities associated to the Profile and then to each of your transacitonal event, starting with EVT, select the event you're interested and you can query it.

Thanks

Denis.

View solution in original post

4 Replies
denisb91363072
Correct answer by
Employee
Employee

Hi,

Transactional Messages delivery and tracking logs are stored in their own event broad and tracking logs. While using a Query activity, go to the Property tab on the activity and in the "Resource" field, search for broadLog, you should see a series of broadlog entities associated to the Profile and then to each of your transacitonal event, starting with EVT, select the event you're interested and you can query it.

Thanks

Denis.

View solution in original post

mmbb110
Level 8
Level 8

@denisb91363072, I used a query activity and when I search in Resources under the properties tab, I don't see the BroadLog for the transactional event, starting with EVT, I have attached a image for reference.

 

mmbb110_0-1615430828352.png

 

denisb91363072
Employee
Employee

Hi,

It is strange, could you try to search with EVT instead. and go on the right side of the return list to click on the arrow?

denisb91363072_0-1615460355820.png