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data loading activity is not able to open

naveens49375819
Level 2
Level 2

Hi,

After upgrade, data loading activity is not able to open.

GDPR package is not been installed currently so is this is an impact?

Thanks

NS

5 Replies
David__Garcia
Level 9
Level 9

Can you please specify your AC pre - post build and version. is it classic or standard?

naveens49375819
Level 2
Level 2

Hi david,

Its AC 6 upgrade done from 8887 to 8893.

Thanks

Naveen

David__Garcia
Level 9
Level 9

Were there any errors in the postupgrade summary, and also if any, did you resolve the conflicts.

Can you clear your Client's cache and also install the same version as the new upgrade build, then create a new workflow and try the data loading activity once again.

Adhiyan
Employee
Employee

Hi Naveen,

Can you please specify the error(if possible a screenshot) you get while opening the data loading activity.

Regards,
Adhiyan

naveens49375819
Level 2
Level 2

Hi Adhiyan,

After upgrade there was a mismatch in workflow schema when compared to other instance. Adobe has changed schema it seems and now its working fine.

Thanks

Naveen S