Configuration for ACS Email sending

[BraullioSoares]

Hi,

I am a fresh ACS student and I am following the training videos on the SPP for sending email deliveries, but the email never arrives.
Is there any configuration that I need to do to get that working properly? Or should it be configured by default?

I am using the organization's ACS sandbox, it is not a training instance.

Thanks in advance

[ramon_bisswanger]

Normally sending should work without further configuration as default config already enables Email server etc.

Does the email show as sent?

What is the status of the delivery logs?

[pablo_rosero1]

Hi ramon.bisswanger ,

Thank you for your helping others, Ramon!

Braullio added some more details.

What other recommendations do we all have for this new user?

Thank you,

Pablo

[BraullioSoares]

Thank you pablo.rosero​ and Ramon

I have contacted the SPP Help Desk for this, it looks like the instance that I have is not configured properly.

Regards.

[rahulb31017943]

Hi  @BraullioSoares  

Can you tell exactly what was the issue, since I also facing the same issue and I am also new to ACS, going through ACS adobe tutorial documentation 

[BraullioSoares]

Hi rahulb31017943,

I was using a non-production environment, it was a sandbox, so all the emails were being sent to a webmail application. If that is your case you'll have to contact Adobe support to get the credentials to access it.

I hope that helps!

[BraullioSoares]

It shows as sent. There are no errors in the delivery logs.

The anti-spam analysis tool did get some warnings, but I am not sure if it would be a reason to stop the delivery sending.

[BraullioSoares]

Also, the status of the sending logs section is pending.