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Level 3
August 25, 2022
Solved

Certified Email Track & Prove solution

  • August 25, 2022
  • 1 reply
  • 941 views

We are looking for a way to have our emails certified for legal purposes. Does anyone have a solution while using ACS?

 

We have looked at a few vendors, and they don't think they can't connect with ACS. 

 

Any help will be appreciated. 

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Best answer by Craig_Thonis

Hi Derek,

 

ACS doesn't appear to have this solution out of the box. If you have an Account Manager or CSM I would recommend engaging to involve a PS consultant who can review whether a custom solution can be put in place.

 

Additionally, you can submit a ticket to Support to create an enhancement for this functionality to be out of the box or to allow for the integration to a third party.

1 reply

Craig_Thonis
Adobe Employee
Craig_ThonisAdobe EmployeeAccepted solution
Adobe Employee
August 31, 2022

Hi Derek,

 

ACS doesn't appear to have this solution out of the box. If you have an Account Manager or CSM I would recommend engaging to involve a PS consultant who can review whether a custom solution can be put in place.

 

Additionally, you can submit a ticket to Support to create an enhancement for this functionality to be out of the box or to allow for the integration to a third party.

Level 3
September 2, 2022

I've put in a support ticket, and they are looking into a solution. Thank you!