Cart Abandonment Case

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jigneshb7072369
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jigneshb7072369
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27-04-2018

I am working on cart abandonment use case. I can see the trigger from Analytics in MCloud, however, i can't see an event being processed in Campaign (Marketing Plans -> Transactional Messages -> MC Triggers). I am quite not sure what am I missing

Thanks

Jignesh

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arouillard44
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arouillard44
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27-04-2018

Hello Jignesh,

Did you configured the AMC Data Source for track the visitor id ?

Here you will find this specific user case explained step by step:

Adobe Campaign Help | Abandonment Triggers use cases

Best regards,


Alexandre

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jigneshb7072369
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27-04-2018

Thanks Alexandre for sharing the article, somehow this one didn't surface up in the search results, but anyways. I am referring to the steps/instructions and will share specific questions if any.