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SOLVED

Can't seem to set the Mobile App on a Push delivery template

JAElliott
Level 2
Level 2

I'm a bit puzzled. I can't find anywhere to link the Mobile App being targeted to a push delivery template. This option doesn't appear in the template advanced configuration anywhere.

The result of this is that every time one of my users creates a new push message from any push delivery template, they have to manually select the mobile app they're targeting from the dropdown.

I'm sure I'm just missing something. It would be a really odd oversight to not have the functionality to configure this in a template.image.png

Push notifications Templates
1 Accepted Solution
JAElliott
Correct answer by
Level 2
Level 2

This has been accepted as a bug by Adobe.

 

You can duplicate an OOB push template and configure with mobile app etc.

When you come to use the template to create a push, the Associate a mobile App to a delivery is not inherited from the push template

When you go back to the push template the dropdown has disappeared from the UI

View solution in original post

1 Reply
JAElliott
Correct answer by
Level 2
Level 2

This has been accepted as a bug by Adobe.

 

You can duplicate an OOB push template and configure with mobile app etc.

When you come to use the template to create a push, the Associate a mobile App to a delivery is not inherited from the push template

When you go back to the push template the dropdown has disappeared from the UI

View solution in original post