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ACS is not capturing open correctly for Android push notification


Level 5

From our android app  we are sending the right click through events , however the adobe always registers  1 for click , open and impression even though we are just dismissing the notification.

Android Events :

When user dismisses the push notification , app sends :  click > 1, impression >1 open >0 : Adobe registers all 1’s

When the user open the push notification , app sends : click >1 , impression >1, open >1: Works fine

1 Reply