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Access dened error while conncting Adobe Campaign 6.1 and MS Dynamics 365

smba101
Level 2
Level 2

Trying to setup an external account for MS Dynamics in Adobe Campaign using the trial version of Dynamics.

Getting the attached "Access Denied" error while trying to use the wizard.. Please help.

Capture.JPG

2 Replies
Vapsy
Employee
Employee

Hi Smriti,

The reason why you are getting this error is because even though the credentials are correct, your user does not have relevant rights to basically extract the table details from MS CRM.

Can you please check with Microsoft team on the security roles granted to your user.

A quick fix will be to get administrator rights provided to your user.

Regards,

Vipul

smba101
Level 2
Level 2

Thanks Vipul for the response. I checked my Dynamics user access/role and it is Administrator. Is there a specific setting I need to look at?