Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
Bedrock Mission!

Learn more

View all

Sign in to view all badges

Join us for our next Adobe Campaign Community Q&A Coffee Break, on Thursday, February 9th @ 9.30 am IST & 9 am PT

Access dened error while conncting Adobe Campaign 6.1 and MS Dynamics 365


Level 2

Trying to setup an external account for MS Dynamics in Adobe Campaign using the trial version of Dynamics.

Getting the attached "Access Denied" error while trying to use the wizard.. Please help.


2 Replies


Employee Advisor

Hi Smriti,

The reason why you are getting this error is because even though the credentials are correct, your user does not have relevant rights to basically extract the table details from MS CRM.

Can you please check with Microsoft team on the security roles granted to your user.

A quick fix will be to get administrator rights provided to your user.




Level 2

Thanks Vipul for the response. I checked my Dynamics user access/role and it is Administrator. Is there a specific setting I need to look at?