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How to set conditions for a delivery(nurture campaign) which is not sent yet?

ihm185
Level 4
Level 4

Hello everyone,

we are trying to build a nurture campaign where we will send an email to a LIST and based on the activity by the user on the first email, the following emails will be sent. The issue is we have a split activity where some conditions are set like

  • first email opened
  • first email not opened

The challenge is, since the delivery is in the same workflow and is not triggered/started yet, it is not available in the split and further conditions can't be set based on probable user activity.

The draft workflow is

nurture.JPG

Please help how this can be achieved.

Vipul RaghavAmit_KumarAdhiyan

Kind regards,

Imran

1 Reply
Amit_Kumar
Community Advisor
Community Advisor

Step 1: assign a unique delivery code to the first email and your campign PK

Step 2: choose following settings in the split

1745398_pastedImage_0.png

Step 3: Using following query get all clicker using Delivery code and Campaign PK

1745411_pastedImage_1.png

Step 4: Using following query get all openers using Delivery code and Campaign PK

1745412_pastedImage_2.png

Step 5: Final split will look like this

1745413_pastedImage_3.png

ihm185
Level 4
Level 4

Thank you Amit for replying. I ll try your solution.

pierrec70731455
Level 5
Level 5

Hi,

it seems like you arer trying to do some sort of A/B testing

Kind regards,

Pierre

ihm185
Level 4
Level 4

Hi Pierre,

thank you so much for replying. This is very helpful.