ihm185

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Joined the community 16-08-2018 10:46:20 PM

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Applaud 25

Re: How do I create a report template with delivery KPI? - Adobe Campaign Classic

Thank you J-Serge for the detailed answer.I 'll try from my end and will update this thread regarding my success/failure. Once again, thank you for helping.Best regards,Imran

1.7K

Re: How do I create a report template with delivery KPI? - Adobe Campaign Classic

please take a look Jean-Serge Biron

1.4K

How can I add custom reports to email delivery ? - Adobe Campaign Classic

Hello everyone,I am trying to add customized reports to email delivery. The idea is to have a custom report in the deliveries tab so that after the delivery is sent, we can have custom reports at our disposal. Please check the image for your reference. Please help me on how I can create and add more reports to the email delivery tab. Thanks in advance.Kind regards,Imran

1.1K

How do I create a report template with delivery KPI? - Adobe Campaign Classic

Hello everyone,how can I create a custom report for deliveries which can show the number of opens, clicks through and can be filtered by date and show which deliveries have performed best in between that date range?How can I create this as a template so that it can be re-used? Kind regards,Imran

2.8K

How can I create delivery template blocks ? - Adobe Campaign Classic

Hello everyone,we are trying to create blocks (header block, primary block,) in delivery templates so that the content creator can utilize delivery templates flexibly.How can I create a delivery template with blocks like the above image?Kind regards,Imran

1.1K

Re: Allow existing admin / user deletion without stopping the associated running workflows - Adobe Campaign Classic

Thank you Subhojit. I ll try that.

4.9K

How can I find out the web app name by response data (email) ? - Adobe Campaign Classic

Hello everyone,We have some rejected recipient records in our outbound lead queue which was supposed to go to salesforce but didn't because of an error message in outbound lead history "First Name is mandatory. Please fill up the First Name field" which is under the column "Salesforce Error Message" but when i checked the record for the same email I can see the first name present.Now I want to find out which forms received these records. How can I find which web app received the recipient record...

873

Re: OPT out URL shortening in SMS deliveries - Adobe Campaign Classic

Thank you, Florian. Much appreciated.

2.3K

Re: OPT out URL shortening in SMS deliveries - Adobe Campaign Classic

Thank you Jon for replying,the challenge is to target the recipient which is done by the parameter passed in the URL. When i shorten the URL, this doesn't work.Is there any other way we can achieve that?Jean-Serge Bironshrawanbadr eddineThanks,Imran

1.9K

OPT out URL shortening in SMS deliveries - Adobe Campaign Classic

Hello everyone,we have an opt-out link created for SMS deliveries. It's an application where users get to tick the checkbox and it unsubscribes the user from a particular channel (email / SMS)Currently, the URL is likehttps://m.comms.ourdomain.com/webApp/smsOptOut?id=<%= escapeUrl(cryptString(recipient.id)) %>which is very long and utilizes more than half of 160 characters. We tried to use bit.ly and other URl shorteners but getting invalid URL error. Can you please suggest how to solve this?Kin...

5.3K

Re: Comments below each thread in the documentation - Adobe Campaign Classic

It will be very useful.

7.2K

Allow existing admin / user deletion without stopping the associated running workflows - Adobe Campaign Classic

Hi Adobe Team,this is a recurring issue which we face in our Adobe Campaign Classic instance. Whenever a user or admin leaves our organization, as per the standard protocol we have to restrict all access of that user. This applies to ACC access as well. Hence we are required to delete ACC account of that user. But in case of ACC we are unable to do that. During the tenure of any ACC user or admin there are a couple of workflows which has their ownership. So, when we delete that user, all the wor...

4.9K

Re: How to add new fields in general tab of recipient table? - Adobe Campaign Classic

Thank you so much Pablo for driving this.I really appreciate your help.Kind regards,Imran

1.7K

Re: How to add new fields in general tab of recipient table? - Adobe Campaign Classic

Hi badr,thank you so much for your reply. I got what i was looking for. Much appreciated Kind regards,Imran

1.5K

Re: How to add new fields in general tab of recipient table? - Adobe Campaign Classic

Hi Badr,Do you know how this visibility is toggled? If yes, can you please let me know how I can do that?e.g, if you mean to say that this is controlled via schema, can you please mention which schema exactly? As this is a system UI, I believe the schema has to be a common one.Thanks,Imran

1.5K

How to add new fields in general tab of recipient table? - Adobe Campaign Classic

Hello everyone,we have 2 adobe campaign instances. Stage and production. In our production instance, we have an extra opt-out option which says "No longer contact by SMS/MMS" whereas in stage this option is not present.I searched the schema in stage and saw this field is present but it's not showing up in the recipient table.Production Stage How do I add "No longer contact by SMS/MMS" in the recipient table in my staging instance?Kind regards,Imran

5.0K

Formatting input fields in ACC - Adobe Campaign Classic

Hello everyone,While building forms in our adobe campaign instance I am trying to add a placeholder in textbox. Currently, I am using javascript to add placeholder like thisdocument.getElementsByName('recipientScore_recipient__firstName')[0].placeholder='First name*'; Is there any AC OOTB way to add a placeholder to textbox and combobox / dropdown? Best,Imran

922

Rejected leads due to recent SFDC meltdown - Adobe Campaign Classic

Hello everyone,due to the recent global meltdown of SFDC we have few rejected leads because the SFDC lead export technical workflow was automatically suspended during the crash period. How do we make sure that these rejected leads can be sent to SFDC now that SFDC is working again?Please advice.Kind regards,Imran

1.7K

Re: Hiding iframe after form fillup - Adobe Campaign Classic

Hi Jon,our forms are created in adobe campaign. We have a CMS where we use an iframe to show adobe forms.Thanks,Imran

1.5K

Re: Hiding iframe after form fillup - Adobe Campaign Classic

Thank you J-Serge for replying,currently, my workaround is :Showing Adobe form via iframe in our companydomain.com The form Workflow has a End activity where I have added a redirect (thank you page residing in companydomain - URL ) via CTA as direct redirects using javascript aren't working.Please click here to view the asset.Regards,Imran

1.5K

Hiding iframe after form fillup - Adobe Campaign Classic

Hello everyone,We have forms in Adobe campaign instance which are displayed on our company website inside an iframe. is it possible to hide the iframe (like, changing CSS attribute to display:none;) after successful form fillup?Please share your thoughts.Kind regards,Imran

2.8K

Re: How to set conditions for a delivery(nurture campaign) which is not sent yet? - Adobe Campaign Classic

Hi Pierre,thank you so much for replying. This is very helpful.

4.8K

Re: How to set conditions for a delivery(nurture campaign) which is not sent yet? - Adobe Campaign Classic

Thank you Amit for replying. I ll try your solution.

4.8K

How to set conditions for a delivery(nurture campaign) which is not sent yet? - Adobe Campaign Classic

Hello everyone,we are trying to build a nurture campaign where we will send an email to a LIST and based on the activity by the user on the first email, the following emails will be sent. The issue is we have a split activity where some conditions are set likefirst email openedfirst email not openedThe challenge is, since the delivery is in the same workflow and is not triggered/started yet, it is not available in the split and further conditions can't be set based on probable user activity.The ...

4.9K

Re: Copy Phone field data to mobile field - Adobe Campaign Classic

Thank you so much Jon. I appreciate all your help. Kind regards,Imran

1.6K

Re: Copy Phone field data to mobile field - Adobe Campaign Classic

Hi Jon,thank you for replying. Please excuse my ignorance but can we run SQL scripts in an Adobe-hosted instance. kind regards,Imran

1.4K

Re: Copy Phone field data to mobile field - Adobe Campaign Classic

Thank you for replying. I really appreciate your help.

1.4K

Copy Phone field data to mobile field - Adobe Campaign Classic

Hello everyone,we have Adobe campaign v7 classic instance where we have existing recipient records. Till now contact number was added to phone field. We have recently introduced SMS and it is not considering phone field to target SMS deliveries. It requires mobile number field to be populated for the SMS delivery to be sent.In order to make it work either,We need all the contact numbers from phone field copied to mobile fieldor change SMS delivery targeting from mobile number to phone number.Ple...

3.1K

Re: SMS OPT out setup - Adobe Campaign Classic

Thank you for replying Jon, I am unable to understand how to implement what you have mentioned. I ll be really grateful if you can share documentation or an example so that I can refer that and replicate.best regards,Imran

1.4K

SMS OPT out setup - Adobe Campaign Classic

Hello everyone,we have an SMS vendor who provided us with a test SMS account and when I activated the SMS process and created the external account (extended SMPP) I was able to send SMS deliveries.What I am trying to achieve is to automate OPT-OUT-OF-SMS campaigns by users if they send an SMS like STOP or QUIT to a particular number. Can you please briefly guide me how to do that. The documentation in Adobe site regarding SMS opt-out is ambiguous and isn't of much help to my case.Please help me....

2.1K

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