Thank you J-Serge for the detailed answer.I 'll try from my end and will
update this thread regarding my success/failure. Once again, thank you
for helping.Best regards,Imran
Hello everyone,I am trying to add customized reports to email delivery.
The idea is to have a custom report in the deliveries tab so that after
the delivery is sent, we can have custom reports at our disposal. Please
check the image for your reference. Please help me on how I can create
and add more reports to the email delivery tab. Thanks in advance.Kind
regards,Imran
Hello everyone,how can I create a custom report for deliveries which can
show the number of opens, clicks through and can be filtered by date and
show which deliveries have performed best in between that date range?How
can I create this as a template so that it can be re-used? Kind
regards,Imran
Hello everyone,we are trying to create blocks (header block, primary
block,) in delivery templates so that the content creator can utilize
delivery templates flexibly.How can I create a delivery template with
blocks like the above image?Kind regards,Imran
Hello everyone,We have some rejected recipient records in our outbound
lead queue which was supposed to go to salesforce but didn't because of
an error message in outbound lead history "First Name is mandatory.
Please fill up the First Name field" which is under the column
"Salesforce Error Message" but when i checked the record for the same
email I can see the first name present.Now I want to find out which
forms received these records. How can I find which web app received the
recipient record...
Thank you Jon for replying,the challenge is to target the recipient
which is done by the parameter passed in the URL. When i shorten the
URL, this doesn't work.Is there any other way we can achieve
that?Jean-Serge Bironshrawanbadr eddineThanks,Imran
Hello everyone,we have an opt-out link created for SMS deliveries. It's
an application where users get to tick the checkbox and it unsubscribes
the user from a particular channel (email / SMS)Currently, the URL is
likehttps://m.comms.ourdomain.com/webApp/smsOptOut?id=<%=
escapeUrl(cryptString(recipient.id)) %>which is very long and utilizes
more than half of 160 characters. We tried to use bit.ly and other URl
shorteners but getting invalid URL error. Can you please suggest how to
solve this?Kin...
Hi Adobe Team,this is a recurring issue which we face in our Adobe
Campaign Classic instance. Whenever a user or admin leaves our
organization, as per the standard protocol we have to restrict all
access of that user. This applies to ACC access as well. Hence we are
required to delete ACC account of that user. But in case of ACC we are
unable to do that. During the tenure of any ACC user or admin there are
a couple of workflows which has their ownership. So, when we delete that
user, all the wor...
Hi Badr,Do you know how this visibility is toggled? If yes, can you
please let me know how I can do that?e.g, if you mean to say that this
is controlled via schema, can you please mention which schema exactly?
As this is a system UI, I believe the schema has to be a common
one.Thanks,Imran
Hello everyone,we have 2 adobe campaign instances. Stage and production.
In our production instance, we have an extra opt-out option which says
"No longer contact by SMS/MMS" whereas in stage this option is not
present.I searched the schema in stage and saw this field is present but
it's not showing up in the recipient table.Production Stage How do I add
"No longer contact by SMS/MMS" in the recipient table in my staging
instance?Kind regards,Imran
Hello everyone,While building forms in our adobe campaign instance I am
trying to add a placeholder in textbox. Currently, I am using javascript
to add placeholder like
thisdocument.getElementsByName('recipientScore_recipient__firstName')[0].placeholder='First
name*'; Is there any AC OOTB way to add a placeholder to textbox and
combobox / dropdown? Best,Imran
Hello everyone,due to the recent global meltdown of SFDC we have few
rejected leads because the SFDC lead export technical workflow was
automatically suspended during the crash period. How do we make sure
that these rejected leads can be sent to SFDC now that SFDC is working
again?Please advice.Kind regards,Imran
Thank you J-Serge for replying,currently, my workaround is :Showing
Adobe form via iframe in our companydomain.com The form Workflow has a
End activity where I have added a redirect (thank you page residing in
companydomain - URL ) via CTA as direct redirects using javascript
aren't working.Please click here to
view the asset.Regards,Imran
Hello everyone,We have forms in Adobe campaign instance which are
displayed on our company website inside an iframe. is it possible to
hide the iframe (like, changing CSS attribute to display:none;) after
successful form fillup?Please share your thoughts.Kind regards,Imran
Hello everyone,we are trying to build a nurture campaign where we will
send an email to a LIST and based on the activity by the user on the
first email, the following emails will be sent. The issue is we have a
split activity where some conditions are set likefirst email openedfirst
email not openedThe challenge is, since the delivery is in the same
workflow and is not triggered/started yet, it is not available in the
split and further conditions can't be set based on probable user
activity.The ...
Hello everyone,we have Adobe campaign v7 classic instance where we have
existing recipient records. Till now contact number was added to phone
field. We have recently introduced SMS and it is not considering phone
field to target SMS deliveries. It requires mobile number field to be
populated for the SMS delivery to be sent.In order to make it work
either,We need all the contact numbers from phone field copied to mobile
fieldor change SMS delivery targeting from mobile number to phone
number.Ple...
Thank you for replying Jon, I am unable to understand how to implement
what you have mentioned. I ll be really grateful if you can share
documentation or an example so that I can refer that and replicate.best
regards,Imran
Hello everyone,we have an SMS vendor who provided us with a test SMS
account and when I activated the SMS process and created the external
account (extended SMPP) I was able to send SMS deliveries.What I am
trying to achieve is to automate OPT-OUT-OF-SMS campaigns by users if
they send an SMS like STOP or QUIT to a particular number. Can you
please briefly guide me how to do that. The documentation in Adobe site
regarding SMS opt-out is ambiguous and isn't of much help to my
case.Please help me....
