How to build an opt-out of communications (unsubscribe link) in Adobe Campaign Classic? | Community
Skip to main content
A
alexanderb67059
Level 2
July 25, 2018

How to build an opt-out of communications (unsubscribe link) in Adobe Campaign Classic?

  • July 25, 2018
  • 1 reply
  • 6539 views

Hi all,

Just a quick question. How can I build a web form/application/smart link that people can click in Adobe Campaign to unsubscribe from my mailing list?

Is there a way to make an opt-out link that when clicked, the person can tick boxes such as "do not contact me with any communication" "do not contact me by sms" "do not contact me by email" etc. ? I am guessing I have to build a new web form and map it to schemas such as iBlacklistEmail etc. but I have no idea where to begin. I don't know what to create in the web form to fulfill this purpose and I don't know how to create the link.

Thanks so much

    This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

    1 reply

    vraghav
    Adobe Employee
    vraghavAdobe Employee
    Adobe Employee
    July 26, 2018

    Hi alexanderb67059973,

    There are good tutorials available from Adobe. Please click on the following link for more information Web Applications

    You can straight away jump into this tutorial https://docs.campaign.adobe.com/doc/AC/en/WEB_Web_applications_Creating_a_new_web_application.html

    Regards,
    Vipul

      H
      hansangy1377908
      Level 2
      July 27, 2018

      Hi Vipul,

      To confirm, is there no Out-of-the-box functionality for campaign to automatically track email unsubscribes?

      Creating a webapp seems like a very involved process for a standard EDM functionality

      Terms & ConditionsAccessibility statement

      Loading footer...