We are aware that ACM tracks the link in SMS by activating tracking, but the URL received has the branding of adobe and also the length of the URL is variable. Can we call the URL shortening api after the tracked link is calculated. Will api calling be feasible in typology.
Thanks for sharing the POC.
Currently, we are using the same approach, but we also have a requirement to track the bitly's generated using the API call. Whenever we enable tracking within the SMS deliveries the link changes to a long URL having Adobe branding.
Can we track the SMS deliveries with bitly URLs (without the Adobe tracking code appended)?
I remember we looked into using third party services for short links, but didn't find any attractive options. Plus we'd lose out on the possibility to have company specific short urls for most of them.
What we did was to create our own solution that allows our clients to use a url on their company domain for short urls. That endpoint then routes the requests to an ACC jssp (together with an id as parameter). That id can then used to locate the delivery/recipient/message and the destination link (the ids being stored/generated when executing the delivery).
No as I mentioned we built our own solution instead of using any third party service.
What we did was to route incoming requests to a specific endpoint (say "s.company.com" or "company.com/s", something short on a domain you/the company has access to) including their parameters (an own defined/short ID) to a AC JSSP. The ID is established in AC before the delivery is sent out, each recipient will get a unique ID per short url that is stored in AC.
Hope it makes sense