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Adobe Journey Optimizer has its own new Community on Experience League! CHECK HERE
☕ Join us for the Adobe Campaign Community Q&A Coffee Break, on Thursday, February 10th, 2022 with Michael Henry, Senior Business Consultant @ 8 am PT HERE ☕

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    brandonkern
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    24-06-2019
    We are currently implementing the CRM connector between v7 and MS Dynamics 9 on prem. Microsoft is asking whether or not the API will handle multi-threading. I can't find any documentation around this and none of my contacts at Adobe have been able to answer this question. Any forum Experts or Adobe...

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    19-06-2019
    Does anyone know how to fix the issue depicted in the screenshots below? When attempting to view a delivery report, a Script Error pops up and the reports do not load - instead the "Loading data..." prompt continues to spin and never actually loads the reports. This appears to be isolated to a singl...

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    17-06-2019
    Hey All,I have been getting following error while publishing a WebApp."BAS-010063 An error (-56 code) has occurred. Your rights do not enable you to view its details."Someone on other post recommended adding the browsing IP to white list.how would i add an IP to white list when i have an on-premise ...

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    14-06-2019
    Hello,I'm trying to send a test delivery and I'm getting the following errors when doing the Analysis: DLV-490114 Cannot create the folder used to store deliveries on the mid-sourcing server ('/Administration/Administration/Production/Message Center/Default/Deliveries/'). Please check that the right...

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    13-06-2019
    Hello. I am currently in a workflow within a campaign. I am using a JavaScript icon to try to create instance variables for the campaign code and the campaign label. Using Instance.id will give me the primary key for the workflow table. I am trying to get the primary key for the Operation table as w...

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    13-06-2019
    Hello,In a workflow, in a JS activity, to maniuplate files on the server, we use execCommand in a loop. When we have lot of files, so lot of execommand run but not in parallel, after a period of running, some times (not always), we have the error : 13/06/2019 10:47:43 JS22 BAS-010059 Echec de créati...

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    12-06-2019
    Hi,Has someone ever succeeded to install the LINE v2 standard package, in order to send LINE messages (marketing doc: LINE : Free Calls & Messages and dev doc: LINE Developers )?We installed the LINE v2 package on our staging instance, configured a LINE service, a LINE v2 external account, both LINE...

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    11-06-2019
    Campaign Classic 19.1 releaseKey new and updated sections in Campaign Classic documentation are:Interaction best practices (new)Adobe Campaign serverConf file description (new)External Accounts reference page (new)Campaign Classic Compatibility matrix (updated)Security checklist documentation (updat...

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    11-06-2019
    Hi,I was told to set smtpEnableTLS="true" in serverConf.xml to enable sending encrypted emails. Are there any pros and cons by enabling encryption? Any impact on email open rates?Thanks,ED

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    11-06-2019
    Hi there,I'd like to unpublish a landing page. But I can only see "delete" within the "action" button. Is there a method to unpublish the landing page but do not need to delete it?Also, when I check the "properties" of the landing page. I found the "Status" is not editable, it can only be "Online". ...

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    07-06-2019
    Hello all,I am trying to investigate about the integration Adobe Analytics ---> Adobe Campaignin case we would like to implement trigger-based campaigns (Adandoned Cart, Back in stock etc.) near-real timeI found this implementation guide:Analytics to Campaign Classic Implementation Guide Might you c...

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    07-06-2019
    Hello everyone,Does anyone know a proper way to export delivery templates from UAT to Production using packages. What we are doing is, creating a package definition, then adding the template to be exported using following method: right click on package -> actions - > add to package definition. Then ...

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    05-06-2019
    Hi all,As previously announced, we'll be rewarding a top user with an Amazon gift card on each community forum, the Adobe Campaign Standard and the Adobe Campaign Classic​ forums, every single month!You can easily become a top user and win every month simply by posting on the community and answering...

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    04-06-2019
    Hi, I am getting the following error when attempting to open certain campaigns and attempting to create new campaigns:Can someone provide some insight as to what might be the cause? Thanks!

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    03-06-2019
    HiI created a survey in Adobe Campaign and i am having trouble with the mobile rendering. Currently the rendering on the laptop is correct, however when viewing this survey on a tablet or mobile device, it doesn't wrap correctly. I am also no HTML or CSS expert, but where would i need to add this co...

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    03-06-2019
    If I have applied a typology rule which excludes recipients which are less than 18 yrs old but by applying this rule, the number of recipients are reducing to less than desired number of recipients to whom I need to send the delivery. What should I do to make sure the minimum recipient are still ava...

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    03-06-2019
    Hi All,Using an external account I have connected ACC with MySql workbench. whenever I have to fetch a small amount of data it works fine but it does not work if data is huge takes a longer amount of time which is not a feasible solution I believe.so to overcome above problem what I did is I created...

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    02-06-2019
    I am setting up a new environment and having issues with delivery. None of the delivery is completingWhen an workflow is creating a delivery, the bulk external delivery (new routing using Delivery Mode = External) or email delivery (using OTB routing for email) is coming as “In preparation(target re...

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    31-05-2019
    Hi Adobe Forum,We integrated Adobe Campaign with Adobe Analytics and also enriched the formula with required URL parameters.we also included the web analytics account in the properties tab of email template.The content is populated in the email template by using variables in the workflow and the var...

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    30-05-2019
    Hi guys,I have one campaign that is targeting 1000 recipients but once the delivery is out it didn't sent to one person and status is showing "Not defined" in delivery dashboard. Can you please tell me not defined signify to what here ?ThanksSahil

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    29-05-2019
    Heya,I am campaign toddler and trying to understand if we can import default campaign templates into Client console? as i see few default templates aren't in my console I work on other MarTech platforms, where there is a option to import templates from system library. CheersBhaskar

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    29-05-2019
    Hi,We have an email delivery for which we sent proofs using "Substitution of Email Address". We clicked on Analyze and it gave 3 warnings. Warnings were ignored and Send button was clickedThe status of Proofs is in Pending and proofs are not being delivered.Any thoughts on how to resolve this?Thanks...

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    29-05-2019
    Hi,I have 2 fields attr1 and attr2. I want to include a required check like either attr1 != empty or attr2 != empty.Please let me know how to do this.

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    29-05-2019
    Hi,We are trying to use the Advanced join as shown above to a temporary table but we are getting Sql error at the time of delivery is triggerThe error shown below screenshotHowever, if we use the Simple join it works perfectlyPlease help us in understanding how to implement Advance joinAny reference...

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    27-05-2019
    Hi Adobe Forum,We have created two email fields. primary email and secondary email in Adobe Campaign.Whenever a user fills the form, we have to check the email address entered, exists either in primary or secondary email field.and if it exists, data needs to be updated in the ACC database or create ...

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    24-05-2019
    Hi Team,I have a requirement for integrating Adobe campaign classic/standard with SAP CRM.After going through a few documents, I could understand there is no direct CRM connector/FDA between the two.Can anyone please let me know, how can we implement this integration (the best option I can think of ...

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    21-05-2019
    I'm new to creating offers and offer spaces. In the training that I got and some of the documentation that I've read, Adobe has default content that's included in an offer (Title, Destination URL, and Image URL). However, I'm trying to create an offer that doesn't use these fields at all, and just u...

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    21-05-2019
    Hi Team,My Client looking for Marketing Automation tool for their business. But they are having confusion about Adobe Classic and Adobe Standard Campaign management.Could you please help us which tool is best for email marketing and what's the differences between 'Campaign Classic' & 'Standard' Feat...

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    20-05-2019
    Hello Folks,I am trying to establish a link between nms:broadLog (Recipient Delivery Logs) and nms:trackedUrls (Delivery URL Tracking) schemas together. My requirement is to identify whom all delivery is targeted and what are the URL's that are getting tracked for that particular Email Delivery. My ...

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    20-05-2019
    Hello everyone,due to the recent global meltdown of SFDC we have few rejected leads because the SFDC lead export technical workflow was automatically suspended during the crash period. How do we make sure that these rejected leads can be sent to SFDC now that SFDC is working again?Please advice.Kind...

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