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jitendrakhatwani
jitendrakhatwani
Level 2
October 16, 2018

Adobe campaign IIS integration cannot be installed

  • October 16, 2018
  • 2 replies
  • 8431 views

Hi Team,

While installing Adobe Campaign Classic, I got this error message.

IIS is running, i tried localhost and even Vm name, it's running.

IIS version 10.0.14393.0

Os : Windows Server 2016 Datacenter

Campaign Version : V7

This error appears when i click on iis_neolane_setup.vbs file to configure site.

I have tried giving full permissions to the folder and still it's the same.

Regards

Jitendra

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    2 replies

    andreal94243803
    andreal94243803
    Level 2
    April 3, 2019

    Hi Jitendra,

    Here is the solution if you still need it.

    Search for cmd and run it as an admin.

    Go to the directory of the VBS file.

    Run the file from the command line: Enter "iis-neolane_setup" and press Enter.

    A window will pop up and ask for confirmation. Click OK.

    Enter the digit of the Website to configure (e.g. 1 or 2). Press OK.

    Installation starts and will be completed in a few minutes.

    I had the same error message and just installed successfully.

      ashishd57969090
      ashishd57969090
      April 17, 2019

      Is there any other solution to this issue. I'm facing the same issue and it still persist. Any pointer on this would really be helpful.

      Jean-Serge_Biro
      Jean-Serge_Biro
      Level 10
      April 18, 2019

      Hi ashishd and Jitendra,

      As said by covertA, the iis_neolane_setup.vbs file used for IIS integration must be changed for Windows 2016 server support and IIS 10 support.
      It should be a factory/default script addendum, but in the meanwhile, duplicate   iis_neolane_setup.vbs  to  iis_neolane_setup2.vbs, edit the new file and add these 2 switch cases sections:

      after line  597:

      Case "10." GetOSVersion = 10    '= "IIS 10" Running on Windows server 2016

      after line 624:

        Case 10

          call IIS7_install

      (Sorry I don't know if I am allowed to send you the whole iis_neolane_setup2.vbs modified file, so I copied/pasted the 2 differents sections above).

      Hope this helps.
      Regards

      J-Serge

      Covert_Aaron
      Covert_Aaron
      April 7, 2019

      The issue is with the VBS script it is designed on only work up IIS8. In order, to fix this issue you would need to statically set the iisVers to 10 and allow the installation to work correctly.

      This will fix this error and allow the vbs script to install properly. Then do the following stated above.

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