☕[Adobe Campaign Community Q&A Coffee Break] 6/24/21, 8am PT: Tamara Robertson, Deliverability Consultant☕

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10-06-2021

Join us for our very first biweekly Adobe Campaign Community Q&A Coffee Break, on Thursday, June 24th, 2021 @ 8am PT

 

Register here for this Adobe Campaign Community Q&A Coffee Break.

 

We'll be joined by Tamara Robertson aka @tarobert, Deliverability Consultant for Adobe Campaignwho will be signed in here to the Adobe Campaign Community to chat directly with you on this thread to take your Adobe Campaign questions pertaining to her areas of expertise:

  • Deliverability best practices
  • Driving revenue with deliverability
  • Deliverability and Adobe

REQUIREMENTS TO PARTICIPATE 

  1. Must be signed in to the Community during the 1-hour period 
  2. Must post a Question about Adobe Campaign Coffee Break topic on this thread
  3. Think of this as the Adobe Campaign Community equivalent of an AMA, (“Ask Me Anything”), and bring your best speed-typing game

INSTRUCTIONS

  1. Click the blue “Reply” button at the bottom right corner of this post
  2. Begin your Question with @tarobert 
  3. When exchanging messages with Tamara about your specific question, be sure to use the editor’s "QUOTE" button, which will indicate which post you're replying to, and will help contain your conversation with Tamara

Tamara.jpg

Tamara has 12 years of experience in both campaign management and hands-on email execution with a concentrated focus on email deliverability. She uses her expertise and passion for problem solving to make recommendations for optimization, remediation, and emphasizes adherence to best practices.

 

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shagun1982
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17-06-2021

@tarobert With cookieless world to kick off in bigger spirits next year, are we expecting to see any new enhancements in Adobe Campaign in the recent future?

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purishubham
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24-06-2021

Hi @tarobert , How to handle deliverability in B2B space where most of the contacts have custom email domain and different orgs use different filtering services like Mimecast, Proofpoint etc as well. 

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tarobert
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24-06-2021

Hi Adobe Campaign Community,

I'm happy to be here and answer your deliverability questions. Hope you have your coffee and are ready to chat! Shoot your questions over!

Tamara

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24-06-2021

Could you please help me understand the reason behind MomenCode_24 Timeout errors. How to avoid these errors ?

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tarobert
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24-06-2021


@shagun1982 wrote:

@tarobert With cookieless world to kick off in bigger spirits next year, are we expecting to see any new enhancements in Adobe Campaign in the recent future?


No new features specific to Adobe Campaign, per se. There will be further integrations with the Adobe Experience Platform and Real-time CDP. Check them out:
https://business.adobe.com/products/experience-platform/adobe-experience-platform.html
https://business.adobe.com/products/real-time-customer-data-platform/RTCDP.html

Additional resources:

Adobe Blog: Privacy and personalization: Can they coexist in a cookieless world?

Summit 2021 Session: Reaching Customers in a Cookieless World

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24-06-2021


@purishubham wrote:

Hi @tarobert , How to handle deliverability in B2B space where most of the contacts have custom email domain and different orgs use different filtering services like Mimecast, Proofpoint etc as well. 


It can be a little tricky to overcome corporate spam filters. They can customize those filters and most are very strict. It's important to make sure you have a solid infrastructure, which Adobe Campaign provides. SPF and DKIM authentication should be passing. Just like with any email program, make sure you are sending to people who want to receive your mail because spam complaints are one of the most damaging responses a subscriber could have. Keep spam traps off your list, keep unknown users (hard bounces) low. Persmission is key to all of this. 

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tarobert
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24-06-2021


@purishubham wrote:

Could you please help me understand the reason behind MomenCode_24 Timeout errors. How to avoid these errors ?


I will respond shortly. Just want to verify something.

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24-06-2021


@purishubham wrote:

Could you please help me understand the reason behind MomenCode_24 Timeout errors. How to avoid these errors ?


This could be caused by a various number of things. It could be due to resource issues on the receiving mail server side or could be throttling or rate limiting. Do you have any more specific information you could provide about when you receive this? I typically need to look into the instance to troubleshoot undelivered mail.

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24-06-2021

Hi @tarobert, Thanks for taking the time to answer our questions today!

This question was originally posted by Community member @Clarence_Bunch : “What is the best method to do Deliverability IP Warming in AC.  This is the first big send email send and a reputation need to be established? Should use waves as displayed below:
[image attached in the thread]
What are your thoughts?”

https://experienceleaguecommunities.adobe.com/t5/adobe-campaign-classic-questions/deliverability-ip-...