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Hi, a webapp that we use to download the client console is not working for our customers but is working fine for me. How to troubleshoot this issue? Thanks
Hi Sanjana,
Can you provide some specifics on the webapp, whether it worked in the past or if it is a new implementation, what kind of errors you are seeing, etc?
As it stands, the issue is a bit too vague to give any real guidance.
Hi @Sanjana12 ,
Are you saying that the software distribution web page (https://experience.adobe.com/#/downloads/content/software-distribution/en/campaign.html) is working for you but not for the client?
If so, here are a few things to check:
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