Web Analytics Process : workflow - Recovery of web events

Avatar

Avatar
Level 1
jeegnesh_patel
Level 1

Likes

0 likes

Total Posts

2 posts

Correct reply

0 solutions
View profile

Avatar
Level 1
jeegnesh_patel
Level 1

Likes

0 likes

Total Posts

2 posts

Correct reply

0 solutions
View profile
jeegnesh_patel
Level 1

09-03-2021

Hi Everyone

Recently we have added new Web Analytics connection.

https://experienceleague.adobe.com/docs/campaign-classic/using/getting-started/connectors/adobe-anal...

 

We can see that all workflows under Production-->Technical workflow --> Web Analytics Workflows are running fine, except Recovery of web events.

Its started failing with wrong format of data on .csv file location.

"02/16/2021 1:11:33 AM fileImport WKF-560006 An error occurred when loading the 'D:/Adobe/CampaignClassicv7/bin/../var/TATTS_PRD_MKT/workflow/wf-webAnalyticsGetWebEvents/directorywatcher/2796088_20210215151127a.csv' file ('Data loading (file)' step)"

02/16/2021 1:11:33 AM fileImport BAS-* Value '*' is not a valid integer (* bit) (repeated 41 times)

 

1)  Anyone has information about workflows under this folder.

2) Where they getting data, how and where it deploying and how these csv files get generated

 

I have opened Adobe support request.. surprising that no one know in a Support team about this. No any Documentation found on support page. No docs available to support technician. They have to raise this with product support team.

 

Any help you can give would be greatly appreciated.

 

Thanks

Jeegnesh

Accepted Solutions (0)

Answers (1)

Answers (1)

Avatar

Avatar
Give Back 10
Employee
craigthonis
Employee

Likes

179 likes

Total Posts

273 posts

Correct reply

160 solutions
Top badges earned
Give Back 10
Give Back 5
Give Back 3
Give Back
Boost 50
View profile

Avatar
Give Back 10
Employee
craigthonis
Employee

Likes

179 likes

Total Posts

273 posts

Correct reply

160 solutions
Top badges earned
Give Back 10
Give Back 5
Give Back 3
Give Back
Boost 50
View profile
craigthonis
Employee

10-03-2021

Hi Jeegnesh,

 

The recovery of web events workflow pulls events for the the configured segments from Analytics.  The error itself is stating that the data is the problem so I'd recommend reviewing from the Analytics side.  You may want to pull in Support from the Analytics side.  In the past when this has been seen, it's either been a corruption in the data, a bad value in one of the fields, or a field attempting to be exported is restricted.

 

In the case of your error it seems like there as a bad value (Basically an asterisk) in one of your integer fields.

 

Regards,

 

Craig

Campaign Support