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Level 6

Hi there, 

 

I am attempting to update my schema structure, and when I navigate to Tools > Update Database Structure, I receive the following error. This issue occurs on the Stage instance, but everything seems to be functioning correctly on the Prod instance, where no errors are appearing. Please suggest

 

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Thank you in advance.

 

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3 Replies

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Community Advisor

Hello @rvnth  Please share the schema code, it looks like the issue is with the schema XMl


     Manoj
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Level 6

Hi @_Manoj_Kumar_ ,

 

Is it specific to one schema that I have modified recently or it could  be with any other schema as well?

 

Please suggest

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Level 5

Hi @rvnth ,

 

Since you mentioned that this error is occurring only in your Staging environment, you can try the following steps:

  1. Try clearing the local cache by navigating to File > Clear the local cache. After clearing the cache, attempt to re-execute the step for updating the DB structure.

  2. If clearing the cache doesn't resolve the issue, keep in mind that the pop-up you're seeing is a generic error message and doesn't fully specify which schema or component is causing the problem. To get a complete reference for this error, check the Web module logs in your Staging environment by navigating to Home > Monitoring > Overview > Web logs. There, you'll find detailed information about the entity causing the issue.

 

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