Tracking email unsubscription

[Milan_Vucetic]

Hi,

Tracking indicators report is not showing clicks on opt-out link for some email deliveries.

If we check another report URLs and click streams we can see this number.

Report is reading this value from [indicators/@optOut] and value inside is really set to 0.

Tried to recompute delivery tracking but numbers are not shown.

Any idea how to recompute this value?

[Jonathon_wodnicki · Accepted solution]

Hi,

Add _type="optout" to your opt-out links.

Thanks,

-Jon

[Milan_Vucetic]

Thanks @Jonathon_wodnicki ,

After updating type to opt-out, the counts are visible.

Regards, Milan