Adobe Campaign Classic v7 & Campaign v8

AkhilBa1 · 8/8/25

Installed the AEM integration package in Adobe Campaign

You first need to install the AEM integration package.

From your Adobe Campaign instance, select Tools from the upper toolbar.
Select Tools > Advanced > Import package
Configure the external account
The AEM integration package created the external account for Adobe Experience Cloud. You need now to configure it to connect with your Adobe Experience Manager instance.
To configure the AEM external account, follow the steps below:
Click the Explorer button.
Select Administration > Platform > External accounts.
From the External account list, select AEM instance.
Enter the parameters for your AEM authoring instance:
Server
Account
Password

Configure AEM resources filtering
The AEMResourceTypeFilter option is used to filter types of Experience Manager resources that can be used in Adobe Campaign. This allows Adobe Campaign to retrieve Experience Manager contents that are specifically designed to be used in Adobe Campaign only.
To check if the AEMResourceTypeFilter option is configured:
Click the Explorer button.
Select Administration > Platform > Options.
From the Options list, select AEMResourceTypeFilter.
In the Value (text) field, the path should be as follows:
Configuration steps in Adobe Experience Manager
Follow the steps below to start the configuration in Adobe Experience Manager:
Configure the replication to replicate from the AEM authoring instance to the AEM publishing instance.
To learn how to configure replication, refer to Adobe Experience Manager documentation.
Connect Adobe Experience Manager to Adobe Campaign by configuring a dedicated Cloud Service.
To learn how to connect both solutions via Cloud Services, refer to Adobe Experience Manager documentation .
Configure the Externalizer service.
To learn how to configure it, refer to Adobe Experience Manager documentation
the above steps are done on Adobe campaign side and Below is the steps done for Aem side
1. Sign into to your AEM authoring instance as an administrator.
2. From the global navigation side rail, select Tools > Cloud Services > Legacy Cloud Services > Adobe Campaign, then click Configure Now.
Select Connect to Adobe Campaign to verify the connection and then click OK.
And configured Replication to Aem Publish Instance and Aem Externalizer
Configured the campaign-remote User in AEM
In order for Campaign to communicate with AEM, you need to set a password for the campaign-remote user in AEM.
1. Log into AEM as an administrator.
2. On the main navigation console, and click Tools in the left rail.
3. Then click Security > Users to open the user administration console.
4. Locate the campaign-remote user.
5. Select the campaign-remote user and click Properties to edit the user.
6. In the Edit User Settings window, click Change Password.
7. Provide a new password for the user and note the password in a secure location for future use.
8. Click Save to save the password change.
9. Click Save & Close to save the changes to the campaign-remote user.
  Configured the AEM External Account in Campaign
  
  After successfully completing the integration between Adobe Campaign Classic and AEM 6.5, I am unable to see or select the Adobe Campaign email campaign templates when I try to create a new page under Sites > Campaigns in AEM. The integration is configured correctly, and I have installed the AEM Integration package.
  Could you please help me understand:
  
  Could you please help me understand:
  Where exactly should the campaign email templates be located in CRXDE for AEM 6.5?
  Are these templates expected to show automatically in the page creation wizard, or do I need to manually create/customize them?
  What are the common reasons why these templates might not appear during page creation after integration?
  Any specific permissions or properties I should check on the templates or folders?

_Manoj_Kumar_ · 8/10/25

Hello @AkhilBa1 This integration allows you to bring templates from AEM to Adobe Campaign and its only one-directional sync.

You cannot pull AC templates to AEM with this integration.

Manoj
Find me on LinkedIn

AkhilBa1 · 8/10/25

where this templates are coming from do we have templates in campaign or this templates are from AEM do we need to install any packages to get this templates. when i'm trying to create a page i'm not getting the templates how can I resolve this issue ?

Anuhya-Y · 8/11/25

@AkhilBa1

Create campaign page/template in AEM .. check https://experienceleague.adobe.com/en/docs/campaign-web/v8/integrations/aem-content

Once the template is created in AEM.. synchronize the AEM template in Adobe campaign.. checkout https://experienceleague.adobe.com/en/docs/campaign-learn/integrate-with-experience-manager/create-a...

AkhilBa1 · 8/11/25

@Anuhya-Y
when I tried to create a page the

I am not able to see below campaign-page

when i tried to create a page inside offer library

I have showing only these two templates

when I click create under Master Area i am getting only below these options.

I am not able to see the ACS and AC (6.1) templates. The documentation you provided is for AEM as a Cloud Service, but I am working with AEM 6.5. Could this be the reason for the issue?

Anuhya-Y · 8/12/25

@AkhilBa1 , Have you selected cloud services from the Sites page properties?

https://experienceleague.adobe.com/en/docs/experience-manager-65/content/sites/authoring/aem-adobe-c...

AkhilBa1 · 8/20/25

I created a page using the AEM 6.1 template, but I'm unable to see the Cloud Services tab in the page properties. Only three tabs are visible.

Suppose I created a project in AEM that includes several components. Can I author those components and send them to Adobe Campaign for personalization or targeting? Is that possible, and how can it be done?

Anuhya-Y · 8/20/25

@AkhilBa1 , are you able to create a page with the Adobe Campaign Email (AC 6.1) template? if yes, you can utilize the components and build the page in AEM.

Synchronize the AEM page created above in Adobe Campaign delivery template .https://experienceleague.adobe.com/en/docs/campaign-learn/integrate-with-experience-manager/create-a...