Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
Bedrock Mission!

Learn more

View all

Sign in to view all badges

The 4th edition of the Campaign Community Lens newsletter is out now!

SMS Deliveries are getting failed

Avatar

Level 1

Hi Team,

 

We are trying to call the third party SMS rest api call to trigger the SMS via Adobe campaign classic Mobile delivery.

 

Below steps implemented,

 

1. Created the custom JS to invoke the External SMS rest api call

2. Created the JSSP to capture the SMS response

3. Created the external account and type as routing, channel as SMS, Delivey mode as bulk and connector section assigned the JS library

4. Created the sample campaign and configured the Mobile delivery and choosen the external account created as in previous step.

 

But i am facing the delivery error. Please find the below screenshot and help me on the same.

 

SakthiGurusamy_0-1674475971816.png

 

Thanks,

Sakthi

Topics

Topics help categorize Community content and increase your ability to discover relevant content.

2 Replies

Avatar

Employee

Hi @SakthiGurusamy - 

Can you please confirm if you are using internal routing for this delivery?

Based on the error it says, internal routing can't be used for full FDA deliveries.

For FDA, you can access external data without changing the structure of Adobe Campaign data.