Hello @RickBo6 ,
The error message indicates that the query is attempting to insert a record into the operator table with an operator name that already exists.
It is also unclear why the campaign is executing an insert query during login.
Here are some quick tips to troubleshoot this issue:
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Verify Version Compatibility:
Ensure that your client console version matches the Adobe Campaign version. If they differ, please install the same version.
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Check for Individual vs. Widespread Issue:
- Determine whether this error occurs only on your system or if your colleagues are experiencing the same issue.
- If it’s specific to your account or system, it might be a local cache issue or an issue with your account.
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Clear Cache:
- If you’re unable to log in, try performing a hard cache clean.
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Ask a Colleague:
If others can log in successfully, request them to verify if your account is functioning correctly.
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Investigate Data Issues:
If the error is occurring for everyone, there might be a data issue with the operator table. Additional details or a full diagnostic would be needed to provide more specific guidance.
I hope this helps resolve your issue. Let me know if further assistance is needed.
Best regards,
Parvesh
