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Pressure rule not working for push notification

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Level 4

Hello,

 

I have created a pressure rule as shown below 

priyankah586599_0-1660645829443.png

priyankah586599_1-1660645850509.png

Unfortunately when I add this to default typology and within delivery, it is not working, can anyone pls help

5 Replies

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Level 4

Since it is not working, I also tried to create a filtering rule as shown below. Ideally, for an account # we want to send max 1 message per week. This is also not working.

priyankah586599_0-1660646072465.png

 

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Level 4

hello @priyankah586599,

 

Did you activate the typology rule prior to your tests ?

 

Inkedpriyankah586599_0-1660645829443.jpg Br,

 

Amine

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Level 4

Yes I had made it active, inspite of it didn't work

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Employee Advisor

Hello @priyankah586599 
Is the contactDate set, before firing this typology rule?

You could set contactDate using a typology rule of type Control

var contactDt = delivery.scheduling.contactDate;
if(contactDt == null)
{
  contactDt = getCurrentDate();
  delivery.scheduling.contactDate = contactDt;
}
return true;

Ensure, contactDate typology rule should be triggered before your pressure rule - Use the correct Execution order setting

Hope this helps!

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Administrator

Hi @priyankah586599,

Was this solution helpful to resolve your query or do you still need more help here? Do let us know.

Thanks!

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