Deactivate Retries completly

[ogonzalesdiaz]

I've set Max. number of retries to 0. 

May someone tell me why the delivery is still showing "Retry pending"? 

Maybe changing "Period of retries" to 0h.

[DavidKangni]

@ogonzalesdiaz 

Delivery tab indicates how many retries should be performed the same day after the delivery and the minimum delay between retries.
There is one retry per day programmed after that and until the delivery deadline, which is defined in the Validity tab
You need to reduce the delivery duration.

Thanks,
David

[ogonzalesdiaz]

Hi @DavidKangni , so validity duration should be set to "0d" ? 0 days? We don't want/need any retries.

[DavidKangni]

Yes you can try 0. I usually setup 1d. But please test before deploying to all your deliveries.

Thanks

[Craig_Thonis]

David is correct. Test it with 1 day first and then 0 if you want. There are some fields in Campaign where setting the value to 0 actually indicates an infinite/unlimited value.