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abhinav99
abhinav99
Level 4
March 21, 2023
Solved

Personalization block for non opens

  • March 21, 2023
  • 1 reply
  • 967 views

Hi Team,

 

I have to build a personalization block(html content) which I can add inside deliveries, but the catch is it should only be visible to users who have not opened a specific delivery.

 

Any ideas on how to achieve this?

 

Regards,

 

 

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    Best answer by costa_n11

    Hi @abhinav99 

     

    I would still make the decision (who has filled in the survey) in the workflow, queyring the survey responses in the workflow and set a new field in Target Data as surveyReponsder.. Then in your personalisation, you would do something like

    if targetDate.isSurveyResponder != true, you should the URL to the survey link otherwise, you show nothing...

     

    Doing the data preparation in the workflow will be much faster

    Thanks

    Denis 

    1 reply

    Craig_Thonis
    Adobe Employee
    Craig_ThonisAdobe Employee
    Adobe Employee
    March 23, 2023

    Hi Abhinav,

    Is there any reason why this must be done within the delivery?

    Normally, I would recommend creating a segment within a workflow target that segments the population based on opens for the specific delivery, then feeding that target into a delivery with the desired content.

     

      abhinav99
      abhinav99Author
      Level 4
      March 27, 2023

      Hi @craig_thonis ,

      We have a survey regarding brand feedback.

      We need to add this inside delivery and users who have not responded to that survey should only be allowed to view and fill the survey from delivery, else the survey is hidden from users who have already responded.

       

      Any ideas on how to achieve this, for the time being, we are using segmentation with each delivery to achieve this.

       

      Regards, 

      C
      Adobe Employee
      costa_n11Adobe EmployeeAccepted solution
      Adobe Employee
      March 27, 2023

      Hi @abhinav99 

       

      I would still make the decision (who has filled in the survey) in the workflow, queyring the survey responses in the workflow and set a new field in Target Data as surveyReponsder.. Then in your personalisation, you would do something like

      if targetDate.isSurveyResponder != true, you should the URL to the survey link otherwise, you show nothing...

       

      Doing the data preparation in the workflow will be much faster

      Thanks

      Denis 

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