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Operator Group

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Level 6

How to find the operator group associated with a workflow?

1 Accepted Solution

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Correct answer by
Community Advisor

Hi @Sanjana12 ,

 

The Workflow Supervisor is the Operator group which receives the notifications for the failure of the workflow. It will be present in the Workflow Properties --> General -->  Supervisors Tab highlighted in green.

 

LakshmiPravallika_1-1699862174240.png

 

PFA the documentation Link :

 

https://experienceleague.adobe.com/docs/campaign-classic/using/automating-with-workflows/advanced-ma...

 

Regards,

Pravallika.

 

 

View solution in original post

6 Replies

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Correct answer by
Community Advisor

Hi @Sanjana12 ,

 

The Workflow Supervisor is the Operator group which receives the notifications for the failure of the workflow. It will be present in the Workflow Properties --> General -->  Supervisors Tab highlighted in green.

 

LakshmiPravallika_1-1699862174240.png

 

PFA the documentation Link :

 

https://experienceleague.adobe.com/docs/campaign-classic/using/automating-with-workflows/advanced-ma...

 

Regards,

Pravallika.

 

 

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Level 6

Hi, do operators added to workflow execution group receive any alerts as such? I mean alerts which are not related to workflow failures

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Community Advisor

Hi @Sanjana12 ,

 

Yes, operators added to workflow execution group receive any alerts by configuring the alert activity and assigning the Operator group in it where ever required in the Workflow.

LakshmiPravallika_0-1699874631911.png

 

 

 

Regards,

Pravallika.

 

 

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Community Advisor

Hi @Sanjana12 ,

 

Out of the box operator groups - Workflow execution, Workflow supervisors and  Campaign managers are associated with workflow.

Workflow execution - Security group enabling workflow execution control and workflow task approval

Workflow supervisors - Security group that enables workflow supervision in case of error. You need to assign them in workflow property > Supervisor 

Campaign managers - Security group containing the marketing campaign managers and they will manage marketing campaigns

 

And any custom operator group who has 'Workflow' named rights will also have association with workflow.

 

Regards,

Akshay

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Level 6

How to find which operator group will receive workflow alerts ?

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Community Advisor

Hi @Sanjana12 

 

Any operator group you assign as supervisor in workflow property will get notification (Workflow failure alerts).

 

AkshayAnand_0-1699874333496.jpeg

 

 

 

If you want to get any alert apart from workflow failure error (like missing file, process error etc,), then use Alert activity and assign an operator group in it.

AkshayAnand_1-1699874333497.jpeg

 

 

Regards

Akshay