Operator Group

[Sanjana12]

How to find the operator group associated with a workflow?

[LakshmiPravallika · Accepted solution]

Hi @Sanjana12 ,

The Workflow Supervisor is the Operator group which receives the notifications for the failure of the workflow. It will be present in the Workflow Properties --> General -->  Supervisors Tab highlighted in green.

PFA the documentation Link :

https://experienceleague.adobe.com/docs/campaign-classic/using/automating-with-workflows/advanced-ma...

Regards,

Pravallika.

[Sanjana12]

Hi, do operators added to workflow execution group receive any alerts as such? I mean alerts which are not related to workflow failures

[LakshmiPravallika]

Hi @Sanjana12 ,

Yes, operators added to workflow execution group receive any alerts by configuring the alert activity and assigning the Operator group in it where ever required in the Workflow.

Regards,

Pravallika.

[AkshayAnand]

Hi @Sanjana12 ,

Out of the box operator groups - Workflow execution, Workflow supervisors and  Campaign managers are associated with workflow.

Workflow execution - Security group enabling workflow execution control and workflow task approval

Workflow supervisors - Security group that enables workflow supervision in case of error. You need to assign them in workflow property > Supervisor 

Campaign managers - Security group containing the marketing campaign managers and they will manage marketing campaigns

And any custom operator group who has 'Workflow' named rights will also have association with workflow.

Regards,

Akshay

[Sanjana12]

How to find which operator group will receive workflow alerts ?

[AkshayAnand]

Hi @Sanjana12 

Any operator group you assign as supervisor in workflow property will get notification (Workflow failure alerts).

If you want to get any alert apart from workflow failure error (like missing file, process error etc,), then use Alert activity and assign an operator group in it.

Regards

Akshay